Central Consumer Protection Authority (CCPA)
In India, the main consumer protection regulator is the Central Consumer Protection Authority (CCPA) , established under the Consumer Protection Act, 2019. It safeguards consumer rights, prevents unfair trade practices, and takes action against misleading advertisements. 📌 Key Facts about the Consumer Protection Authority in India Central Consumer Protection Authority (CCPA) Established: July 20, 2020, under the Consumer Protection Act, 2019 . Purpose: Protect, promote, and enforce consumer rights. Jurisdiction: Deals with violations affecting consumers as a class, not just individual grievances. Functions: Investigates complaints of unfair trade practices . Acts against misleading advertisements . Orders recall of unsafe goods and services . Imposes penalties on businesses violating consumer rights. Issues guidelines to prevent exploitation of consumers . Recent Example of Action In March 2026 , the CCPA banned hotels and restaurants from charging extra fees like LPG surcha...